Täkt Saddlery, Inc.

Trial Saddle Policy

Terms and Conditions:  

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1. Täkt Saddlery, Inc., offers Buyer a five-day trial period on saddles, which begins the day after Buyer receives saddle.

2. Only one (1) saddle at a time will be allowed out on trial to Buyer.

3. Full payment of saddle, plus applicable taxes, is required for all trials.

4. Buyer must notify Seller within the five-day trial period with one of the following decisions: Buyer is purchasing the Täkt trial saddle; Buyer is returning the Täkt trial saddle and purchasing a bespoke Täkt saddle; or, Buyer returning the Täkt trial saddle and is not purchasing a Täkt saddle.

5. If Täkt Saddlery and/or their Sales Representatives are not notified of Buyer’s decision within the five-day trial, on the sixth day, the trial saddle will be considered purchased by Buyer. This sale will be deemed complete and final. No Exceptions.

6. All Buyer trial saddles not being purchased MUST be shipped back to Täkt Saddlery immediately following the five-day trial. Return Shipping cost is $75.00 and will be at the Buyer’s expense. This will be deducted from any applicable refunds due Buyer. Täkt Saddlery will provide Buyer with a return shipping label. Additional items shipped with Buyer’s saddle (covers, etc.), must be returned with the saddle or the full retail price of additional items will be deducted from any applicable refund owed Buyer. It is the Buyer’s responsibility to protect saddle with proper packaging to ensure shipping will not cause damage to saddle. The saddle must be cleaned.

7. Refunds will be provided to the Buyer’s credit card, less shipping expenses and required chargebacks for damaged or missing items. Please allow five (5) business days for the credit to be processed; the credit may take a few additional days to appear on Buyer’s statement.

8. The Buyer is responsible for safe keeping of the saddle until it is returned to Täkt Saddlery, or to our Sales Representative. If trial saddle is lost or stolen, the Buyer is responsible for the full purchase price. If saddle is damaged or blemished, Buyer will be responsible for repair or depreciation costs, whichever is less. Examples of damage include but are not limited to: blemishes, scratches, stains, dings, dents, excessive wear on any part of the saddle, torn leather or a broken tree. Any saddle returned with damage so extreme as to make it unsaleable, will become the property of the Buyer at the full purchase price. The trial saddle should be stored safely in a climate-controlled environment, free from animals that may create gnawing or clawing damage. Please ride only in breeches. Use only clean saddle pads to keep saddle free of sweat marks. Do not apply cleaning products of any kind, just warm water with a non-abrasive cloth. Keep saddle out of inclement weather. Only store on padded saddle racks. 

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